Support

We’re committed to providing products and services of a high quality. Here you will find our Technical Support page with frequently asked questions and answers. How to report a fault on your heater if it is covered by its guarantee. 

Also, we realise that sometimes things can go wrong, and there may be occasions where problems arise which result in our product or service falling short of our customer’s expectations. We want to hear from you and have the opportunity to put this right.