Privacy Policy

We respect your privacy. Any information you submit to us will only be used by Johnson & Starley. We will not sell, distribute or lease your personal information to anyone, for any purpose.

We are committed to ensuring that your information is secure. In order to protect your privacy we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We only collect personal information when you provide it to us via our enquiry forms. When filling in one of our forms you will be required to complete all data fields. For example, if you do not provide your name you will be unable to send the form.

General enquiry data we gather:
– Name
– Email address
– Telephone number
– Address
– Your enquiry

Spares enquiry data we gather:
– Name
– Email address
– Telephone number
– Address
– Part number
– Model of unit
– Gas council number

Upgrading enquiry data we gather:
– Name
– Email address
– Telephone number
– Address
– Part number
– Model of existing heater

Register appliance data we gather:
– Homeowner details
– Model name installed
– Serial number of appliance
– Installer details

How we use this data:
– To contact you in response to your form enquiry
– For our internal records only

If you would like to check the information that we have about you, request we delete your data or have any queries regarding our privacy policy please email us at info@johnsonandstarley.com.

COOKIES ON OUR WEBSITE

What are cookies?
Cookies are small text files that are placed on your machine to help the site provide a better user experience. Cookies are text files stored on your computer, and therefore cannot be used to infect your computer with a virus or allow malicous code to run on your computer. So cookies are not deemed dangerous.

What are cookies used for?
In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. A cookie however in no way gives us access to your computer or any information about you. Therefore we would like to inform you that Johnson & Starley do not collect individual user data via cookies.

Controlling cookies
On first visit to our website you can accept our cookies policy via our pop up at the base of the website. You may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser for guidance.